We would like to thank all the clients of the Danbury, Cambridge and Belfast clinics who completed our 2019 Patient Connect Survey. We really appreciate you taking the time to let us know how we are doing, how much you like us and above all areas that we can improve on. You answered in your droves and have provided valuable feed-back that we can learn from so we can continue to make Woodford Medical a clinic of excellence.
When asked “How caring was your provider?”- 97% of clients said very good or good.
95% of our clients rated their overall experience with the clinic as very good or good.
Finally, 90% of our clients gave us a massive thumbs up with their satisfaction of their procedure as being very good or good.
In fact, all the ratings that we received for Woodford Medical were well above the global industry benchmark – a statistic of which we are very proud.
These are just a few of the lovely comments that we received from our clients:
“The doctor was incredibly professional and genuinely interested in improving your look rather than making money. I am very happy with the procedures I had and will use the clinic again.”
“I have always thought of Woodford as the gold standard in any treatment and would never go anywhere else. I have always recommended them to friends and family without hesitation. I know anyone I have recommended has had similar excellent results.”
“Best Clinic and the staff are amazing. Friendly and very helpful, also knowledgeable. Doctors really know their craft and I'm very happy with them and all the treatments and procedures that have been carried out.”
“I have been coming to Woodford Danbury Clinic for many years with various treatments by Dr Hilary Allan and wouldn't trust anyone else with my treatments. She is highly professional, talented and has a lovely relaxing and friendly manner. The staff are all very friendly and helpful.”
“Doctor Patterson is an extremely talented doctor and his vision for keeping things natural while improving is secondly to none. I have full faith and confidence in him and would not go anywhere else. I must add Kerry is an asset also, her genuine care and consideration towards clients and her work is also fantastic. The staff in the Belfast clinic are super.”
“I have been treated with upmost of respect and privacy in the few years I have attended the clinic. The treatments I have had have made me look the very best I can for my age and have not made me look as if I’m trying to look much younger - which is not a good image when you are a little older. Overall delighted.”
So, thank you once again for all of you who took time out of your busy schedules to complete the survey and help us to help you. We look forward to meeting you again in our clinic.